FREQUENTLY ASKED QUESTIONS (FAQ)
GENERAL WEBSITE QUESTIONS
What is iSportsman and what is West Point iSportsman?
iSportsman is a web-based recreational program management system used primarily by the U.S. Armed Forces. Independently run by each installation, iSportsman is active at more than forty different installations across the country to manage hunting, fishing, firewood, and other programs. West Point iSportsman is the system at the U.S. Army Garrison at West Point.
When did iSportsman launch at West Point?
The West Point iSportsman website and check in/out system was launched in August 2017. This website allows users to create accounts, purchase permits, check in/out of areas to hunt and fish, get regular updates on regulations, news, weather, and meet all game reporting requirements. iSportsman replaced West Point's previous online system, Hunt Tracker.
ELIGIBILITY & ACCOUNT QUESTIONS
May I hunt and fish at West Point and have a West Point iSportsman account?
This depends on your eligibility and what you wish to do. To ensure safety, prevent military mission interference and resource overexploitation, West Point controls access to its military reservation. User applicants select their customer type and must meet required eligibility standards to hunt/fish. To that end, West Point iSportsman admin vet all new accounts.
What is my Customer Type?
A user's Customer Type is the type of user a person is and explains how a person is eligible to hunt or fish at West Point. A user selects his/her customer type when registering for an account. If you do not know what your Customer Type is, please read the Customers Page. New users will be routed through this page when navigating to register for an account (Accounts > New User Registration)
I don't have a West Point iSportsman account. How do I register for an account?
From the West Point iSportsman home page, select "Accounts" from the blue top navigation bar. Select "New User Registration" on the dropdown menu. This will take you to the Customer Types registration page. Read this page then scroll to the bottom of the page and select the New User Registration link. This will take you to the two page registration form. Complete and submit this form.
I registered for a West Point iSportsman account. How do I get my account approved?
Once a user has completed and submitted a registration form, the pending account goes to the approval/reapproval queue. An iSportsman administrator must vet and verify the user's eligibility before the account can be approved. Once approved, you will recieve a confirmation email. Please allow for a few days for approval. If you need faster approval, please contact a West Point iSportsman administrator.
How do I log in to my account?
From the West Point iSportsman home page, select "Accounts" on the blue top navigation bar. Select "Account Log-In" on the dropdown menu. This will take you to the Account Log In page. When you created your account you created a username and password. Enter your username in the Log-in ID field and your password in the Password field. Then click the green "Log In" button.
I have an iSportsman account but I forgot my username/password. What do I do?
From the West Point iSportsman home page, select "Accounts" on the blue top navigation bar. Select "Account Log-In" on the dropdown menu. This will take you to the Account Log In page. Instead of entering your information as you would if you were logging in, select "Forgot Username" or "Forgot Password". If you need both, you will need to get your username first. iSportsman will email you your information.
I created an iSportsman account recently but never recieved an approval email. What happened?
If it has been within a month or two, your newly created account may still be sitting in the queu awaiting approval. If your application form was incomplete, it was deleted. To cut back on accounts needlessly sitting in the approval/reapproval queu, inactive accounts may be deleted. It may be possible to restore a deleted account if eligibility can be confirmed. Call MWR for service.
I created an iSportsman account recently and followed up by phone for service, but my account was deleted. What happened?
If your application form was incomplete, it was deleted. If you are a General Public user and applied outside of the October-November General Public registration period, your account was deleted. To cut back on accounts needlessly sitting in the approval/reapproval queu, inactive accounts may be deleted. It may be possible to restore a deleted account if eligibility can be confirmed. Call MWR for service.
I once had an approved iSportsman account that I used but my account was deleted. What happened?
Inactive accounts, especially those that were never used and even those once used but left idle for several years are deleted by West Point iSportsman administrators after a few years. To cut back on accounts needlessly sitting in the approval/reapproval queu, inactive accounts may be deleted. It may be possible to restore a deleted account if eligibility can be confirmed. Call MWR for service.
How do I take the mandatory safety brief?
Log in to to your account. Click on the "My Safety Brief" button. Click on the blue "USAG-West Point Safety Brief" link. Read the instructions and click on white "Start Presentation Objectives" button. Read the Objectives list. Click on the white "Acknowledge and Open Presentation Button". Press red play button and watch the video. Then answer "Yes" to the question and finally click the red "Done" button.
How do I buy a permit?
Log in to to your account. Click on the blue "Acquire Permits" button. Scroll through the list of permits, select permit(s) via the blue "Add to Cart " button. When finished, select the blue "View Cart & Checkout". Verify items, then select the blue "Check out" button. Fill out the form with your payment, billing, and credit card information, then click the green "Next" button. Click the blue "Make Payment" Button.
I can't find the annual permit I want to buy again this year. Where is it?
If you bought one of our annual permits last year, please keep in mind users may have no more than one of each permit at a time and that annual permits are valid for 365 days from the day of purchase. If you cannot find a permit on the list of available permits, the one you purchased last year may still be valid. That permit must expire before you can buy a new one.
AREAS & MAPS
How do I know what areas are open today or how many people are in an area?
On the Areas & Maps drop down menu are links to two pages that show this information. On the Areas page, users can see current area open/closed status, how many people are checked in and how many people can be checked in at most. Likewise, on the Interactive Map page, users can see open/closed status. Open areas are green. Closed Areas are Red. Full Areas are Yellow. Gray Areas are Off-Limits.
How do I know what areas are open tomorrow or the next day?
Users can check ahead to see what areas will be open tomorrow, but no further into future beyond that. To see this, on the Areas page, users can select tomorrows date on Date dropdown menu. On the Interactive Map, users can toggle between today and tomorrow. It should be kept in mind that this is always subject to change and areas can be closed day-of for mission-related purposes like training or maintenance.
What is the current edition of the West Point Hunting Map?
The current edition of the West Point Hunting Map is the 2019 version. Hunters should only be using the 2019 West Point Hunting Map and not relying on previous versions of the hunting map nor any training maps for navigation or area implement regulations. Area boundaries and implement regulations change with each new hunting map. Furthermore hunting and training area boundaries differ.
Why does the hunting map change?
The West Point Military Reservation is first and foremost a training installation for the service academy and visiting military. Hunting area boundaries change as military training exercises and development require. In general the West Point Hunting Map changes once every 3-5 years, sometimes more frequently and sometimes less frequently. Hunters should only use the most recent hunting map.
Where can I get a paper copy of the West Point Hunting Map?
From the West Point iSportsman home page, select "Areas & Maps" on the blue top navigation bar. On the drop down menu, click on "Other Maps". Here users can access a printable 8.5" x 11" hunting map. Natural Resources also has a limited number of 18" x 24" laminated maps, free for hunters. For a map, call Natural Resources to coordinate an office visit or visit Hunt Control in Regular Firearms Big Game Season.
Can I bring a guest with me if he/she wants to hunt/fish with me. What do we need?
All users except General Public users may sponsor a guest. To do this, users must purchase a daily or annual guest pass from the list of available permits. Please note, passes are issued to guest sponsors, not guests. Up to two guests may be taken afield. Guests must be checked in/out with sponsor and stay in same area as sponsor. Guest harvests must be reported.
Can I bring a guest with me if he/she does not want to hunt/fish i.e. a walker? What do we need?
All users except General Public may bring a non-participating guest i.e. a walker with them when they go afield. Walkers may not help in the harvesting of game i.e. driving. Guest passes are not needed for walkers. A user may bring one walker with him/her while afield. Walkers must be checked in/out with sponsor and stay not just in area but directly with sponsor. Walkers may not harvest.
How do I check in a guest or a walker?
Log in to your account. Hit the blue "Checkin/Checkout button. Then hit the blue "Checkin" button. Select your activity. Click the blue "I Accept" button. Select your area. If you have a guest, hit the blue "Yes" button next. Enter your guests name and birthday. Hint: Month button toggles to Year or Decade. When done, hit blue "Add" button. After entering all guests, hit blue "I accept" button and then hit blue "Check" button.
GENERAL PUBLIC HUNTERS
What is a General Public user?
As explained above, a user's Customer Type is the type of user a person is and explains how a person is eligible to hunt or fish at West Point. Defintions of Customer Types are available on the New Users Page, accessible via the New Accounts Link Under Accounts. A General Public user is a civilian not employed at West Point who does not meet any of the qualification criteria for other customer types.
What can a General Public user do? What can he/she not do?
General Public users are eligible to hunt big game but may not hunt small game, upland birds, or waterfowl nor may they trap or fish. General Public user access is limited by time, area, and privilege. For more information on General Publci hunters, see the annual General Public Hunter Notice and Regulation 215-5 - Hunting, Fishing, Trapping & Boating document.
How can a General Public user register for an account?
The General Public user registration period takes place in October and November. During these months users can fill out a registration form and create an account. From December through September, General Public registration is closed. All new accounts created in that ten month span will be deleted without notification. General Public users are restricted by activity and therefore are indefinitely approved.
How can a General Public user purchase a permit?
Since General Public users may only hunt big game in the Big Game Regular Firearms season, West Point offers a restricted number of permits each year (30-35 permits per year) to General Public users on a first-come, first-served basis. Permits typically go on sale on November 1st each year and once sold out, are unavailable for the rest of that year.